Privacy Policy

Last updated: March 22, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Company refers to Business Process Outsourcing (BPO), Carrera 30, Cl. 7aa #207 #, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
  • Country refers to: Colombia
  • Device means any device that can access the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Website refers to Prime BPO Colombia.
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device.
  • Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account
  • For the performance of a contract
  • To contact You
  • To provide You with news, special offers and general information
  • To manage Your requests

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Disclosure of Your Personal Data

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of Users

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by visiting our Contact Us page.